Welcome to CMS IT
Quick Reference
| Problem | Action | Contact |
|---|---|---|
| Classroom Phone | Create MHIS Ticket | Email Helpdesk or call 860-757-9411 |
| Student Needs a Loaner Device | Sign a Device out from 3rd Floor Office | Kim Webster |
| Other Chromebook Issues | Submit a Ticket | Dobbs |
| Phishing Email | Report Email | Forward email to suspiciousemails@hartfordschools.org |
| EHP Kiosk Problems | Submit a Ticket Here | Dobbs |
| New Technology Install | Send a detaied email | Dobbs |
| Request New Staff Device | Submit Form | Fill out this Form |
| Website Update Request | Request changes be made to the school website | Dobbs |
Technical Guides & Resources
| Resource | Description | Link |
|---|---|---|
| GoGuardian | Basic Filtering Guide | |
| Newline Display- Interactive TV | Admin Password | Default Admin PW- 2364606633 |
| SecurlyPass | Quick Start Guide | Internal Guide |
| Chromebooks | How to Find a Serial | Picture Guide |
| Inventory | 24-25 Master Inventory | Spreadsheet |
| Parent Square | External Training | Parent Square Training |
| School Logos | Repository of School Art/Designs | Drive Folder |
Additional Services
| Service | Description | How to Request |
|---|---|---|
| Poster Printing | Print Large Format Jobs or Bulk Color Jobs | Email the print shop with a pdf of your design and specifics. 3-5 day turnaround |
| Data Reports | Pull & Compile Data from PowerSchool, EHP, etc | Email Dobbs, expect 1-2 week turnaround |
| Construction | Utilize our Advanced Manufacturing class to request classroom furniture or other items | Email Dobbs with specifics |
| Custom Apparel | Utilize our Graphics Lab to get custom swag, whatever you need | Email Dobbs & Lestini with specifics |
| Bulk Custom Certificates | Utilize my script to make awards, certificates, etc | Email Dobbs with specifics |
| Live Streaming | Host a livestream of an event in the building, anywhere, anytime | Email Dobbs with specifics |